Contact information
Last Updated: June 2026
Welcome to Nordhaven.
We are committed to providing outstanding customer service and ensuring every shopping experience is simple, secure, and enjoyable. Whether you have questions about your order, products, shipping, returns, or general inquiries, our dedicated support team is ready to assist.
Company Information
Business Name Nordhaven
Website nordhaven.space
Business Address 12 Rue Jovette Bernier Québec, QC G2B 4V9 Canada
Customer Support Email support@nordhaven.space
Customer Service Phone (800) 509-9904
Customer Support Hours
Our customer service team is available during the following hours:
Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday & Public Holidays
Closed
We strive to respond to all customer inquiries within 24–48 business hours.
How We Can Help
Our support team is available to assist with:
- Order Status
- Product Information
- Shipping Questions
- Delivery Tracking
- Returns & Refunds
- Exchanges
- Payment Assistance
- Technical Website Support
- Warranty Questions
- General Customer Inquiries
No matter your question, we are committed to providing prompt, friendly, and professional assistance.
Email Support
For the fastest service, please include the following information when contacting us:
- Full Name
- Order Number (if applicable)
- Email Address used during purchase
- Description of your inquiry
- Photos or supporting documentation (if needed)
Providing complete information helps us resolve your request more efficiently.
Mailing Address
Nordhaven
12 Rue Jovette Bernier Québec, QC G2B 4V9 Canada
Business Commitment
At Nordhaven, we value honesty, transparency, and long-term customer relationships. Every inquiry receives careful attention, and we continuously work to improve our products and services based on customer feedback.
Your satisfaction remains our highest priority.