Contact us

We'd Love to Hear From You

At Nordhaven, providing excellent customer service is just as important as providing exceptional products.

Whether you have questions about your order, shipping updates, product recommendations, returns, or general inquiries, our support team is always happy to assist you.

We aim to respond to all customer inquiries within 24–48 business hours.

Customer Support

Nordhaven

Address 12 Rue Jovette Bernier Québec, QC G2B 4V9 Canada

Phone (800) 509-9904

Email support@nordhaven.space

Business Hours

Monday – Friday
9:00 AM – 6:00 PM

Saturday
10:00 AM – 4:00 PM

Sunday & Public Holidays
Closed

Need Assistance?

We're happy to help with:

  • Order Status
  • Shipping Information
  • Product Questions
  • Returns & Refunds
  • Exchanges
  • Payment Assistance
  • Warranty Questions
  • Website Support
  • General Feedback

Our goal is to provide prompt, professional, and friendly service every time you contact us.

Thank you for shopping with Nordhaven. We look forward to serving you and making every step at home a little more comfortable.